How do I find the invitation link for Chakra?

You may receive your Chakra invitation link by email from HackerRank or through another channel your hiring company uses.

If you receive multiple invitations, check the company, role, and interview name before you open the link.

If you cannot find the invitation link, contact your hiring company directly.

How do I request an invitation at a different email address?

Contact your hiring company to request an invitation to a different email address. Provide the following information:

• The email address associated with your current invitation

• The email address you want to use

When does my invitation expire?

Your hiring company sets the invitation’s expiration date and time. Check your invitation and any accompanying instructions for the deadline and time zone. If these details are missing or unclear, ask your hiring team to confirm them.

Open the invitation link well before it expires so you have enough time to complete the setup checks and the interview.

What should I do if my Chakra invitation is canceled?

Check recent messages from your hiring team for a new invitation or updated instructions. If you do not find an update, contact your hiring team to request a new invitation link.

Can I choose when to take my interview in Chakra?

Yes, unless your hiring company schedules a specific date and time. If your invitation includes an expiration date and time, start the interview before that deadline.

If you need a different date or cannot meet the deadline, contact your hiring company to request a change.

How do I request a deadline extension?

Contact your hiring team to request an extension. Include the following information:

• The email address associated with your invitation

• Your current deadline

• The reason for your request

Your hiring team decides whether to extend the deadline.

What should I do if I receive another Chakra invitation for the same role?

If you receive another Chakra invitation for the same role, it is usually a re-invitation from your hiring company. The previous invitation link no longer works. Contact your hiring company to confirm whether you need to complete the interview using the new invitation.

What should I do if I receive a reminder email after completing my interview?

Check the company, role, and interview name in the reminder email.

If you already completed that interview, contact HackerRank support at chakra-support@hackerrank.com. Include the email address associated with your invitation, the company and interview name, and the date you completed the interview.

If the reminder refers to a different interview, ask your hiring team whether you need to complete it.

What should I do if Chakra does not capture my answer?

If Chakra stays on Listening after you answer or repeatedly asks you to repeat yourself:

1. Check the microphone icon in the interview controls. If your microphone is muted, select the icon to unmute it.

2. Open Device settings and confirm that the correct microphone is selected.

3. Select the transcript icon to open Live transcript. Check whether your answer appears after you finish speaking.

4. If your answer does not appear, repeat it clearly and check the transcript again.

If your microphone works but your answer still does not appear, contact HackerRank support at chakra-support@hackerrank.com.

How do I ask Chakra a question while coding?

Chakra automatically mutes your microphone when the code editor or the Agentic Development Environment (ADE) opens.

To ask Chakra a question while you code:

1. Select the microphone icon in the interview controls to unmute your microphone.

2. Ask your question.

Chakra remains mostly quiet during the build phase. You do not need to speak while you work, and Chakra does not penalize you for remaining silent.

When the follow-up discussion starts, check that your microphone is unmuted before you answer.

What should I do if Chakra mishears my answer?

If Chakra responds to something you did not say or the transcript shows incorrect text:

1. Select the transcript icon and review the recognized text.

2. Say the correct words aloud. For example, say, “I said two, not ten.”

3. Repeat or spell out names, abbreviations, and technical terms as needed.

Why does Chakra respond before I finish speaking?

Chakra may interpret a pause as the end of your answer and begin responding.

If this happens:

1. Wait for Chakra to finish speaking.

2. Explain that you want to complete your answer, and then continue speaking.

If you need time to think during an answer, say so. For example, say, “Let me think about that for a moment.”

If Chakra gives a reminder while you speak, wait for it to finish, and then continue your answer.

What should I do if Chakra stops responding or I cannot hear its reply?

Check for on-screen prompts and follow their instructions. Chakra can pause the conversation until you restore required interview conditions, such as screen sharing or full-screen mode.

If no prompts appear, check your audio output:

1. Open Device Settings in the interview.

2. Select Test speakers.

If you cannot hear the test sound, follow the speaker troubleshooting steps in 📄 Troubleshooting Guide for Chakra.

If you hear the test sound but Chakra still does not respond, check the interview status:

• If the status shows Listening, confirm that your microphone is unmuted, and then ask, “Could you repeat the question?”

• If the status shows Thinking, Taking slightly longer than expected, or Retrying, wait briefly for the response. If a network warning appears, check your internet connection.

What should I do if I end the interview by mistake or it ends before I finish?

You cannot restart the attempt yourself. Contact your hiring team to request a new invitation link. The hiring team decides whether you can retake the interview.

What should I do if I see an error page instead of the feedback page after I end my interview?

Open your Chakra invitation link again. If the feedback page opens, your interview is complete. If you see the error page again, contact HackerRank support at chakra-support@hackerrank.com.

Does the interview end when the timer runs out?

No. Chakra tracks the time and lets you know when time is running short. It wraps up the conversation before it ends the interview. Continue answering questions until Chakra ends the interview.

When will I receive my results?

Your hiring team manages interview results and next steps. For updates, contact your hiring team.